Careers

Role

You will be working within a challenging environment and will:

• Provide a broad range of laser / IPL and aesthetic treatments.
• Provide consultations to patients who are considering our range of non-invasive and minimally invasive treatments.
• Be knowledgeable and aware of our products/treatments and procedures
• Be caring, honest and have a reliable personality
• Have ability to interact with others as part of a team
• Be competent to work in a highly technical area
• Tenacity and a willingness to go the ‘extra mile’ to provide excellent customer service

Requisites

• Beauty Level 3 and above or Nurse trained or other Medical profession
• Excellent spoken and written English
• Experience in laser and IPL skin treatments including laser hair removal and other aesthetic treatments.
• You will be caring, honest and have a reliable personality and ability to interact with others as part of a team.
• A strong commitment to delivering outstanding patient care.
• Positive can do attitude and passion for the industry.

Location
Reading and Goring on Thames Clinics

Hours
Full Time or Part Time

We look forward to hearing from you!

Please send your details to info@chilternmedical.co.uk

Company details: Chiltern Medical Clinic, 60 Broad Street, Reading, Berkshire RG1 2AF – 0118 958 2016

Chiltern Medical Clinic, 1 Thames Court, High Street, Goring on Thames, Berkshire RG8 9AQ – 01491 873 989

Role:

Main Responsibilities and Duties

• Meet and greet patients for consultations/treatments ensuring they are dealt with in a first class, professional manner

• Excellent communication skills both written and verbal
• Excellent diary management
• Responding to customer enquiries via all media channels, e.g. face to face, telephone, email, web chat and social media

• Ensuring all enquiries are adequately screened to ensure patient safety and quality of consultation
• Providing all enquiries with accurate information regarding their proposed procedure
• Responsible for taking payments for treatments and products, ensuring company policies and procedures and security standards are complied with

• Update the credit card log following all credit card purchases
• Responsible for the co-ordination of patient files
• Responsible to ensure patient complaints are reported to a Manager
• Cashing up and banking
• Opening and closing the clinic and ensuring the clinic is ready for trading
• Liaising with all the team
• Safeguard the company’s cash and banking, ensuring money is banked in compliance with company policy and staff welfare is protected
• Product and stock control
• Responsible for the clinics Petty Cash
• Printing, scanning and filing patient notes
• Filing patient pictures
• Other admin duties

Requisites

The most important aspect of your role is delivering excellent customer service, and as such we are interested in hearing from applicants with the following skills and experience:

• Previous experience in 5 Star Client Relations in the hotel / beauty counter / spa / leisure sector
• Have impeccable presence and be naturally bubbly
• Efficient, organised, capable to multitask
• Have the ability to listen and respond to demanding client needs
• Excellent communication skills
• A passion for delivering exceptional levels of client service
• Flexible Team player with a positive, “Yes I can” attitude
• Team work is essential, as is reliability and flexibility for shifts.
• You will work closely with our 2 clinics and your great communication skills will help ensure that our patients have a fantastic experience.

Location
Reading and Goring on Thames, Berkshire

Hours
Full Time or Part Time

Please send your details to info@chilternmedical.co.uk

Company details: Chiltern Medical Clinic, 60 Broad Street, Reading, Berkshire RG1 2AF – 0118 958 2016

Chiltern Medical Clinic, 1 Thames Court, High Street, Goring on Thames, Berkshire RG8 9AQ – 01491 873 989

Role

You will be working within a challenging environment and your role will be to manage a team of aesthetic practitioners, drive sales, and oversee compliance to ensure that the clinic meets all regulatory guidelines.

You will oversee the work of a team of aesthetic practitioners, including doctors, nurses, and aestheticians. You will monitor performance and motivate the team to meet clinic targets for sales and patient satisfaction.

You will be responsible for the operational management of the clinic, ensuring that the clinic is fully compliant with the CQC (Care Quality Commission).

You will also oversee patient service, ensuring that the patient journey is at an excellent standard from start to finish.

This is a rare opportunity to join the team at one of the UK’s leading independent clinics.

Requisites

• You must have previous experience of managing a cosmetic clinic.
• You will have the business acumen to successfully implement the clinic’s sales strategy, the organisational skills and attention to detail needed to ensure the clinic is compliant, and you will be an inspiring leader who is able to motivate the team.
• You must have experience of working within the aesthetics or cosmetic surgery sector, with an excellent knowledge of current treatment trends and a good understanding of the process from patient enquiry to consultation to treatment.
• You will be caring, honest and have a reliable personality and ability to interact with others as part of a team.

• A strong commitment to delivering outstanding patient care.

• Positive can do attitude and passion for the industry.

• The applicant will need to work between our two locations – Goring on Thames and Reading, Berkshire.

Please send your CV to info@chilternmedical.co.uk

Company details: Chiltern Medical Clinic, 60 Broad Street, Reading, Berkshire RG1 2AF – 0118 958 2016

Chiltern Medical Clinic, 1 Thames Court, High Street, Goring on Thames, Berkshire RG8 9AQ – 01491 873 989